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  | This guide tells stories of what Indigenous communities around Australia have done in dealing with book up and provides contact details for the people who took the action or created the materials. Download now | |
| Chapter 1 About book up |
Chapter 1 of 'Dealing with book up' Book up can be positive for consumers or cause problems depending on the way it is managed and the local circumstances. This chapter looks at different types of book up and some benefits of book up for consumers. It also discusses some specific problems with book up and what factors can make a difference in how book up operates. | | |
| Chapter 2 Tips for action: what people can do | ||
Chapter 2 of 'Dealing with book up' This chapter contains ideas about what an individual or family can do if they have problems with book up and where they can get further help or support to resolve these problems. It also contains ideas about how communities or community workers can begin to deal with any book up problems they have. | | |
| Chapter 3 Better book up: making good choices | ||
Chapter 3 of 'Dealing with book up' Sometimes book up works badly because there are no clear rules about how it should operate. This chapter describes various ways a community can improve book up practices, phase out book up or provide support to community members to protect their interests. | | |
| Chapter 4 Other ways: alternatives to book up | ||
Chapter 4 of 'Dealing with book up' Book up often appeals to consumers because they do not have access to other services. This chapter suggests other ways that people can use as alternatives to book up, such as savings facilities or affordable credit, ways to monitor and manage money and methods to pay bills and transfer funds. | | |
| Chapter 5 Money skills: building knowhow | ||
Chapter 5 of 'Dealing with book up' Consumers may end up being exploited by 'bad book up' or other unfair practices because they do not have the financial knowledge, skills or experience to protect their interests. This chapter suggests ways that community leaders or local community organisations can help people develop their knowledge and skills, and get assistance from external organisations. | | |
| Chapter 6 The law: what it says about book up | ||
Chapter 6 of 'Dealing with book up' Businesses that offer credit services (like book up) to consumers have important legal obligations, especially if they charge interest or fees, or if they require security in exchange for credit. This chapter includes information about these legal obligations, and other legal rules that may affect book up. | | |
| Chapter 7 Getting help: who can you call? | ||
Chapter 7 of 'Dealing with book up' This chapter describes organisations that may be able to help with book up and related issues. An organisation may be able to help an individual who is having problems, or it may be able to offer information or support for a community that wants to introduce more far-reaching changes. | | |
| Chapter 8 Key facts | ||
Chapter 8 of 'Dealing with book up' Map in Chapter 8 This chapter summarises key information and includes:
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