Contact us
FIDO is the consumer website of the Australian Securities and Investments Commission (ASIC). ASIC is the consumer protection regulator for financial services. In this role, we protect investors, superannuants, depositors and insurance policy holders. We also regulate and enforce laws that promote honesty and fairness in financial products and services, in financial markets, and in Australian companies.
Ask us a question
Contact our Infoline by email infoline@asic.gov.au or phone 1300 300 630 (International, call +613 5177 3777) for:
- general enquiries about what ASIC does and our services
- queries about financial services or products, or
- copies of our booklets and brochures.
See also: Your privacy | About the information we give you
Complain about a financial product or service or a company
Read more about your complaint and who can help (ASIC website).
Ask FIDO
FIDO can provide articles, news items, quizzes, publications or a speaker, so you can help people make better financial decisions.
Just ask FIDO.
Tell us about a scam
You can lodge a formal complaint with ASIC. Some scams use the language of 'financial investments', but they are outside ASIC's responsibilities because they involve sales offers for non-financial consumer goods and services. Examples of these are 'Nigerian' scams, lottery scams and pyramid marketing schemes. These are regulated by the ACCC and State Government consumer bodies.
Read more about your complaint and who can help (ASIC website).
If you know about an outrageous, far-fetched or unbelievable scam involving investment, investment advice, insurance, superannuation, credit or deposit taking (but not 'Nigerian letter' scams - these are outside our area of responsibility), we'd like to hear from you.
Email a brief summary (about 100 words or less) about the scam to pieinthesky@asic.gov.au. You can be in the running for the Pie In The Sky Awards.
Ask for permission to copy content from or link to our websites
Find out when you need to ask for permission to copy content from or link to our websites and how to go about it.
Send us feedback about our website
If you have any comments about the navigation or content of our website, we'd love to hear from you. Email fido@asic.gov.au
Privacy
We do not use cookies or client side scripting. Read our full statement about your privacy rights.
About the information we give you
When you use our information about money and financial matters, please understand that what we say is a summary, based on our knowledge and experiences. We do not consider your own personal circumstances and we are not financial advisers. You must decide at your own risk whether what we say is applicable to you. If you need personal financial advice, please use only licensed financial advisers.
More information about the conditions of use of this websiteIf
FIDO Website: Printed 07/31/2010
