Electronic Funds Transfer (EFT) Code of Conduct

Whenever you

get money out of an ATM
buy goods or services on EFTPOS
do telephone or internet banking, or
use your credit card over the phone or internet

you are using electronic means of transferring money. These are known as "electronic funds transfers” (EFT).

If you use a stored value facility, such as a prepaid phone card, this is also an electronic funds transfer.

The EFT Code is an important code of practice that protects you when using electronic funds transfers.

More information

10 tips for safer electronic banking and protecting yourself under the EFT code

Read about your rights when using electronic funds transfer

Download the EFT Code and ASIC's proposals following the review of the EFT Code

Compliance with the EFT Code of Conduct

History of development of the EFT Code.

More about industry Codes of Practice

FIDO Website: Printed 07/31/2010